![]() ![]() I also like that they understand computer can "break" and if you have to add a new hard drive, they will reset your license so you can have the software you already paid for on the new hard drive / computer. Any issue is quickly and immediately resolved. ![]() There is no going back and forth with low level techs who don't understand the issue. When I have a problem, they respond to my email very quickly and have always provided a solution that works first time. The customer service form Leawo is one of the best I have ever come by. Playing them in Windows Media player allows my computer to still run at a decent speed while working. I find this easier than loading and running iTunes in the background which is a CPU hog. I also use the DRM removal to pull some videos and music out of iTunes that I play in the background on my computer while working. I like how I can adjust the quality level to what I want. I use the Prof Media for converting old DVDs to a digital format, and they do a perfect job at that. Leawo produces great products that actually do what they state. ![]()
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